Terms & Conditions

Absence Due to Illness / Non-Weather Related Issues

Should a child be unable to attend the classes due to sickness, then a doctor’s note must be presented, upon which credit will be applied for the missed session(s). No student missing a class for any other reason will be eligible for credit, refunds or class makeups. We are doing everything possible to maintain our operation with restricted group sizes and cannot allow drop-outs for any reasons that are not supported by a doctors note or other official documentation.

Any student who states their absence from a class within 2 hours of the class starting will not receive credit, even upon presentation of a doctors note.

Switching Classes / Courses

Bookings made for classes are final. One course switch per term will be allowed, subject to availability. Once a child has been switched to another course, they will remain in that course for the remainder of the term. Any further switches to an existing enrolment will incur a $100 HKD administrative fee.

Withdrawals from class cycles/terms require a doctors note to receive credit.

If cancellation of a full term's enrolment is required, the value of 1 session will be charged as an administrative fee.

Specific coach requests or specific student groupings are not available for public classes and camps, as students are grouped by closest age range and coaches are assigned by our scheduling team.

Minisport Uniform

Starting from August 15th (start of Term 1 2022), all students registered in our weekly public classes will be required to wear the Minisport uniform during class. As the orders are handled by our partners at Integrity Sportswear, credit cannot be used for uniform purchases.

If in doubt regarding size, please order a slightly larger uniform so that your child can grow into it. No exchanges are available, as per the terms and conditions of our uniform supplier.

Uniforms can take up to 3 weeks to be delivered.

Visit here to purchase the Minisport uniform.

Coronavirus, Influenza & Other Health Related Warnings

In the event of tightened government restrictions surrounding coronavirus, a rise in influenza cases or any political disturbances preventing the legal and safe operation of our classes, the session(s) will be cancelled and the lesson fee credited towards future enrolments for Minisport services valid for unto one year (including parties, camps, events or classes - both private and public). No refunds will be awarded for missed classes due to COVID-19, or any other health related outbreak.

Communication surrounding these matters will be made via the WhatsApp groups for classes, as well as via email.

Class Duration

For all public and trial classes, sessions with just 1 student present will run for 40 minutes instead of the full length in order to keep sessions short, sharp & productive.

Weather Policy - Indoor Venues

In the event of Typhoon 8 signal (or higher) or Red/Black rainstorm signal (unless lowered 1 hour before the session is scheduled to commence), other bad weather situations, the session(s) will be cancelled and the lesson fee credited towards future enrolments for Minisport services (including parties, camps, events or classes- both private and public). Makeups are not permitted due to our commitment to small groups. No refunds are awarded under any circumstance.

For indoor venues: Sessions will go ahead in all other weather conditions & please make sure to make your way to classes with extra time if weather is adverse. Students who arrive late will not be refunded or granted credit.

All courses are non-refundable and credit will only be awarded for future enrolments to students whose absence is supported by a doctors note or medical record.

Weather Policy - Outdoor Venues (Term 1 2022)

In the event of Typhoon 3 signal (or higher) or Amber/Red/Black rainstorm signal (unless lowered 1 hour before the session is scheduled to commence), other bad weather situations, the session(s) will be cancelled and the lesson fee credited towards future enrolments for Minisport services (including parties, camps, events or classes- both private and public), and credits expire within 1 year. Makeups are not permitted due to our commitment to small groups. No refunds are awarded under any circumstance.

As we understand that views towards the weather differ greatly amongst parents, we have devised 3 levels of class status' for outdoor venues, that are communicated at least one hour before the start of the class, via the WhatsApp group (link to which is in the auto response email upon enrolment).

1. Severe Weather

2. Adverse Weather

3. Fine Weather

Communication surrounding these matters will be made via the WhatsApp groups for classes.

In the case of outdoor classes that result in "situation 2" calls (i.e. optional attendance), WhatsApp group settings will be temporarily adjusted ahead of/during the class to allow all participants to update their child’s attendance status on the group. Weather calls will be issued exclusively by Minisport and are not based only on the Hong Kong Observatory. We will require students to state “child’s name + attending” or "child’s name + not attending”.

In the case of rain disrupting class, no credit will be awarded for classes that have exceeded 30 minutes. For classes that have yet to reach 30 minutes and our team has deemed unable to continue due to rain, credit for the session will be awarded.

Weather Policy - Summer Camp 2022

Note some important changes to our weather policies that will apply for the period of July 4-September 30th. Should any of the below policies not be agreeable then we urge you to attend indoor classes or rejoin the program in October.

July-September’s outdoor sessions will be only for students aged 3.5yrs+.

Classes will go ahead if showers are forecasted and will only be cancelled in the case of heavy rain, thunderstorms, typhoons or other extreme weather conditions and warnings.

If sessions are interrupted by severe rain, coaches will take children to shelter and assess the situation. If we deem that enough of the session has been interrupted by rain, we will award a portion of credit for that session - this is at Minisport’s discretion.

There will be no more “Situation 2”s for summer camps. Camps will either be "ON" or "OFF". An announcement on this will be made at least one hour ahead of the session on the relevant WhatsApp group.

Liability Waiver

I hereby affirm that my child is in good physical condition to exercise. His/her participation is purely voluntary and in no way mandated by Minisport or the programme partners. Also, I understand that he/she can stop anytime if he/she has any discomfort or even without any particular reason. In no event shall Minisport, their officers, employees, or agents be held liable for any injury, death, or property loss which he/she may suffer during the activities if caused by either his/her own negligence, inadequacies in health and fitness, or by accident.

Guardian Responsibilities

Children aged 1.5-3.5 must be assisted during sessions. Guardians are required to be at the venue for all classes held at public venues for children aged 5 and under.

Children and guardians shall obey the rules and regulations governing the hosting facilities. Minisport may use photos or videos taken during sports classes for use in promotional material and on our website. These photos or videos will not be passed onto third parties. If you do not wish us to use photos or videos that include your children, please contact us via Freshdesk.

Need further assistance? Feel free to contact us via Freshdesk.

© 2022 Minisport HK Limited